POSSE Business Process Analyst (BPA) Posting

• Donald J. Read
  
  “You’re lost in the IT wilderness, starved for funding and thirsting for recognition. As the infrastructure sinks slowly under your feet, alligators crawl out of their corner offices to snap at your heels and marketing weasels begin gnawing at your flesh ... When you’re that far up the proverbial creek, … it’s easy to imagine that no one else in IT has ever been in such an impossible situation. You’d be wrong about that. According to The Standish Group, one out of five IT projects fail outright, and more than half come in late or over budget.
  Why? The standard answer from the business side, “It’s IT’s fault,” conveniently ignores equally likely causes: bad requirements management, poor business planning, lousy communication, or the dreaded “scope creep.”
  By Dan Tynan, Infoworld Magazine, January 30, 2006
  
  

I am an IT project facilitator with an excellent reputation of delivering the product identified in the project charter, who motivates and drives projects with concentration on quality and teamwork. I have proven experience with setting strategic direction, initiating growth strategies and executing 2 POSSE applications.

Key Career Achievements 2003 to present

Successful COE web and web application integrations, with online community building, e-commerce and software proof of concepts.

Development of post integration service delivery of new POSSE applications with IT systems support.

Integration of Staff Knowledge Management of new POSSE applications by coordinating existing IT development efforts into service based architecture plans, hands on management of development of the business model, existing information aggregation, and coordination of knowledge workers (developers).

Produced successful web front-end design and development (CMS) and POSSE.

In the execution of new POSSE applications on the web, hands-on creation of project plans and specifications (functional, technical), usability planning of the POSSE application (website navigation), development package management including project scheduling, overseeing UAT/QA testing, release management and application integration.

• TARGET: POSITION - POSSE Business Process Analyst (BPA)
  • Primary focus is on enabling the business to use the right software to meet their business needs versus building the application; building business rules into the software rather than coding the application.
  • Goal is to minimize custom code and application; increase utility of existing applications for reuse across the corporation.
  • Investigate solutions to address business needs & identify alternative approaches to meet business needs.
  • Obtained ability to configure – setup/choose business rules in application for customer and for the online citizens of Edmonton.
  • Identify/separate Break/fixes from repairs, from user errors, from functionality issues
  • Ensure security for Public and user access (create user security roles/set-up user ids)
  • Production control/schedule management
  • Dedicated Business Process Analyst with combination of business and system configuration expertise in a variety of technologies
  • Priority management of change requests for customer issue management.
  • Project management on enhancements to existing products and new products from business conceptualization to installation to implementation.
  • Assist in the upgrades of POSSE applications – versions & service packs/ patch releases
  • Business knowledge combined with technical perspective of middleware
• • Business Analyst with the business line area experience in various parts of the COE administration.
  • Closely mirror Project application structure (Business component with the technical side)
• • Focus resources on business process enhancement versus technical program enhancements (goal oriented towards minimize code changes)
  • continuous business support requirement/ knowledge for analyzing user issues
  • successful change agent within existing COE business administration.
  • facilitator, translator, catalyst, integrator, trainer, producer
  • Provision of technical knowledge to business sections of city re: potential use of product – projects in progress, demonstrations.

COMPUTER SKILLS
Applications include Windows XP, Microsoft Office (Word and Excel), most Adobe products, Crystal Reports, MS Project, web site builder software including WAP, Cellphone/web page development, wireless system development, Windows Media Center, blogs, podcasting, rss feeds.

Coding Skills

• POSSE Stage and Outrider
• VoiceXML software
• novice level SQL,
• novice level Windows Visual Studio.net 2005, and
• novice level Oracle.
  
  
  EXPERIENCE
  POSSE Business Process PM – July 2003 to 2008, Planning and Development
  Manage new product POSSE development
  Redevelop posse process for existing jobs
  POSSE support
  POSSE configuration
  Web site control/Management/new site development
  SLIM/POSSE coordinator
  POSSE Outrider configuration review (new web pages tied to POSSE input)
  UAT Plans

Project Manager, July 2003 to May 2005; Ecirc project, Planning and Development.
Project Manager, May 2005 to 2008 ; e-Apps project (LDA), Planning and Development.

 Implemented an entirely new functionality and major extensions of existing functionality to support business processes; while not a release upgrade nor minor improvement projects to existing functionality; the project introduced several new components to POSSE including the secure document upload through the DMZ to the Oracle database.
 Worked directly with the Business User Community, inside and outside of the administration to apply a new business process subject matter expertise, governance, testing, training & change management resources
 Project Roles:
o Active involvement in project scoping of the business processes involved, business issues and business value
o Navigating project through business case, funding approval, and project charter acceptance
o Project governance, active project team membership, gated progress approval, quality acceptance testing, UAT plans preparation, implementation, move to Live plans (readiness) post Live implmentation and support, and post project review.
o Organizational Change Management – knowledge transfer and organizational readiness

Ownership of the complete Go Live stabilization and hand over to operations including
 Training and user support for the Business inside and outside of administration
 Final acceptance and formal project sign off
 OCM – organizational adoption and competence development
 Value Management
 Continuous business improvement through on going process and system governance


References available on request.

....For your information, the City of Edmonton describes the job as follows:

FUNCTIONS:
A POSSE Business Process Analyst is responsible for providing the leadership necessary to ensure that the enterprise workflow management system needs of the customers are met. The analyst will work across the organization with both business and technical partners and ensure that the POSSE application is effectively deployed while maintaining a corporate ERP strategy. This will be achieved by:
· Analyzing business processes and developing, assessing and recommending effective solutions to business problems, optimizing the use of the City’s ERP core applications in response to recommendations for change.
· Leading and participating in approved initiatives that move business areas onto the POSSE system.
· Overseeing the configuring, testing, quality assurance of new business processes, product releases and functionality to ensure the business processes function as required.
· Facilitate implementation and change management where required to meet the business needs
· Develop and maintain process documentation and training materials as well as instructing and/or facilitating training sessions.
· Partner with business to maintain the installed processes to the satisfaction of the customer.